The Department of Social Services is committed to ensuring the continuity of Essential Services during the COVID-19 pandemic.
Essential Services include:
Child Welfare Services – emergency response and assuring safety of dependent children.
Adult Protective Services – emergency response and assuring safety of seniors and dependent adults from abuse.
In Home Supportive Services (IHSS) – Intake and reassessments triggered by reports of change in needs, IHSS Payroll, and the Public Authority for IHSS if a care provider is needed.
Community Benefits Eligibility functions – New applications, authorizing changes, resolving issues for the continuation of benefits.
Report Suspected Child Abuse or Neglect: 1-800-606-6618
Report Suspected Elder Abuse or Exploitation: 1-800-510-2020
Electronic Benefit Transfer (EBT) Cards
Call M-F 8 am to 5 pm 877-890-4488
Emergency In-Person Services Only at the following locations:
1000 S Main St Ste 209 Salinas | 1281 Broadway Ave Seaside | 116 Broadway St King City
Temporary Financial Assistance to Economically Disadvantaged Families
Medical, CalFresh, CalWORKs
Ways to Apply or Communicate with a Worker Click Here
Como Puede Comunicasrse con su Trabajador o Hacer Solicitud Oprima Aqui
Click the Following Links to View Orientation Videos
Medical, CalFresh, CalWORKs, General Assistance
Call M-F 8 a.m. to 5 p.m.
New Applications:1-866-323-1953, Current Recipients:1-877-410-8823,
TTY/TTD Phone #: (831) 755-4867
Medi-Cal 1-800-300-1506 (Covered CA – For Medi-Cal Only)
Emergency In-Person Services Only at the following locations:
1000 S Main St Ste 216 Salinas | 1281 Broadway Ave Seaside | 116 Broadway St King City
Welfare-To-Work, Childcare & Family Stabilization
Call M-F 8 a.m. to 5 p.m. 800- 870-4750, 831- 755-4452, TTY/TTD #: (831) 754-8791
Drop off documents only at the following locations:
730 La Guardia St Salinas | 1281 Broadway Ave Seaside | 200 Broadway St King City
Foster Care & Adoptions
Call M-F 8 a.m. to 5 p.m. 831-755-4661
Senior Information and Referral Assistance In Home Supportive Services, Public Authority and Adult Protective Services
Call M-F 8 a.m. to 5 p.m. 800-510-2020, 831-755-4466, TTY/TTD Phone #: (831) 784-2131
Drop off documents only at the following locations:
730 La Guardia St. Salinas
Military & Veterans Affairs
Rides to Palo Alto and all outreach efforts are postponed until further notice. All other services are available by phone/video or online
Call Monday through Thursday 8:30 a.m. to 4:30 p.m. 831-647-7613
EBT Online Purchasing
Compra En Linea de EBT
CalFresh Food benefits can now be used to purchase groceries ONLINE.
Click
HERE for more information.
Los beneficios de CalFresh ahora pueden usarse para comprar comestibles POR INTERNET.
Oprima AQUI para mas informacion.
NO MORE WAITING IN LINE! NO MORE OFFICE VISITS!
Monterey County CB CARE Center
The Department of Social Services has changed the process of assisting active CalFresh (Food Stamps) and Medi-Cal customers. Just call 1-877-410-8823 and a worker will be available to assist you over the phone.
Monterey County CB CARE Center
Call Toll Free 1-877-410-8823
Business hours: Monday thru Friday 8:00 AM—5:00 PM
Automated self-service available after hours
For New Benefits Applications
Call Toll Free 1-866-323-1953
To complete CalFresh and Medi-Cal applications online visit the following link:
www.benefitscal.comEBT Scam Alert
BEWARE! There is an EBT scam to steal your benefits! If you’ve received a text or phone call asking for your personal information, contact your worker right away. Your county and the state will never text or call you requesting your personal information such as your EBT card number and your personal identification number (PIN).
Never give your EBT Card number and PIN to anyone. With this information someone could steal your benefits. Always keep your PIN and EBT Card number safe and secret.
Alerta de Fraude EBT
¡CUIDADO! Existe una trampa relacionada con EBT para robarle sus beneficios. Si ha recibido un mensaje por texto o una llamada telefónica pidiéndole su información personal, comuníquese con su trabajador inmediatamente. Su condado y el estado nunca le enviarán un mensaje ni le llamarán para pedirle su información personal, como el número de su tarjeta de EBT y su número de identificación personal (PIN).
Nunca dé el número de su tarjeta de EBT y su PIN a ninguna persona. Alguien podría robarle sus beneficios con esta información. Siempre guarde su PIN y el número de su tarjeta de EBT en un lugar seguro y secreto.
HEAP Public Notice Announcement
Notice of Monterey/San Benito County’s Continuum of Care (CoC) Application Process for Homeless Emergency Aid Program (HEAP) 2019 Notification of Funding Availability (NOFA).
On behalf of the Leadership Council, the Coalition of Homeless Services Providers (CHSP) issued its Notice of Funding Availability (NOFA) for the Homeless Emergency Aid Program (HEAP) on February 8, 2019. Eligible activities include; expansion of homeless bed inventory through new emergency shelters, warming shelters, transitional, permanent or other homeless housing; operating and/or supportive services for new homeless beds; rental assistance, rapid rehousing, eviction prevention and/or move-in assistance; street outreach programs; health and safety education services; criminal justice diversion programs; housing navigation services; landlord mitigation programs; targeted case management and other related activities.
Call the Coalition of Homeless Services Providers at (831) 883-3080 for general information.
INTERESTED IN A CAREER IN SOCIAL SERVICES?
We are looking for people who genuinely care about our community and its members. Careers with the Department of Social Services gives you the opportunity to:
Provide essential resources to low-income families such as health insurance, nutrition, and temporary financial assistance.
Protect children and vulnerable adults through child protective services and adult protective services
Assist community members with building skills for employment.
Assist individuals with disabilities remain independent in their home and community.
Serve Veterans by supporting their access earned benefits.
Provide clerical, administrative, human resources or information systems support for successful delivery of services.
MONTEREY COUNTY SAFE PARKING PROGRAM
Provides a legal place for residents sleeping in their vehicles to park overnight between the hours of 7pm and 7am every day, including weekends and holidays. Intake assessment and program participation required before being issued a permit to park. Contact Monterey County Safe Parking Program Social Worker at (831) 204-0230 or email:
safeparkingprogram@gmail.com for more information about program requirements and to schedule an assessment meeting.
CalWORKs Housing Support Program (HSP)
Finding affordable housing is a significant barrier for many struggling families in our community. They cannot begin to deal with other challenges in their lives, such as finding a job to provide food and basic necessities for their children when they don’t have a safe, stable home. The CalWORKs Housing Support Program allows us to meet a homeless family’s immediate need for housing, giving them an opportunity to start rebuilding their lives.
In Monterey County the demand exceeds the available resources. There are several families waiting for housing support and the list grows each day. The Program has served
650 families, including 1300+ children.
For additional information about the Housing Support Program (HSP) click the following links:
HSP English |
HSP Spanish
Senior Information, Referral & Assistance (I,R&A)
For Information, Referral and Assistance with senior services call 1-800-510-2020 our social work staff are available to answer your questions.
For nationwide senior service Information, Referral & Assistance call the Eldercare Locator at
1- 800-677-1116 or visit their website at
www.eldercare.acl.gov.
Become a Foster Parent - Every child deserves a family.
Right now foster children all over the Central Coast are waiting for a home and new Foster Families are always needed. Now being a foster family just got a lot easier. Caring Foster Businesses like these are offering reward programs to all existing and new foster families.
Contact us at 1-800-850-0006 or (831) 755-4475
Visit Family and Children's Services at www.fcsmc.org
In Home Supportive Services (IHSS) Provider Enrollment & Orientation
REVA stands for Registration Enrollment Video Appointment an internet based system for enrolling new IHSS home care providers.
REVA gives providers an easy way to enroll online, to fill out a provider information form, and to watch the State required orientation videos. Once online, you can schedule an appointment to come into the IHSS office to sign required documents. For instructions click the following link: Enrollment Instructions English | Spanish
Call 2-1-1 or text your Monterey zip code to 898211
For quick and accurate information and referrals to local resources. Service available 24/7, in English, Spanish or 180 other languages.
Food, housing, counseling, financial assistance, senior services, immigration resources and more.
2-1-1 Monterey County is a service of United Way Monterey County in partnership with local nonprofits, government offices, and private foundations.
Visit 211 at www.unitedwaymcca.org/211
Community Action Partnership (CAP)
VOLUNTEER COMMISSIONER VACANCIES
Are you looking for a way to contribute as a volunteer? The Community Action Commission is recruiting volunteers to fill a vacancy on our Commission!
Community Action Commission: The Community Action Commission advises the Board of Supervisors on issues related to poverty in Monterey County, and administers funding related to services for low-income people. Members represent the public, private, and low-income segments of the community, and reflect the race, economic status and gender of the community.
Click here to apply.
Visit the Community Action Partnership (CAP)
Community Action Partnership (CAP)
Fraud Prevention
The public is encouraged to contact the District Attorney's fraud prevention hotline to report suspicion of fraud or misuse of public benefits.
Fraud Prevention Hotline 831-755-3224
Child Support Services
The mission of Child Support Services is to enhance the well-being of children and the self-sufficiency of families by providing professional services to locate parents, establish paternity and establish and enforce orders for financial and medical support. Every child deserves love and support from both parents and we’re here to help.
Phone: (866) 901-3212
Email: mcdcss@co.monterey.ca.us
Visit the Monterey County Child Support Services
Central Coast Energy Services
YOU MAY BE ELIGIBLE FOR A CREDIT ON YOUR PG&E BILL OF UP TO $307!
Programs are offered free of cost for low-income homeowners and renters, including those who occupy mobile homes.
For more information visit Central Coast Energy Services
Covered California
The Health Insurance Marketplace
Covered California is the health insurance marketplace implementing the federal Patient Protection and Affordable Care Act in California. Legal residents of the state of California who do not have health insurance from their employer or another government program can purchase health insurance through Covered California.
For more information about Covered California or to apply for benefits, click the link below.
Visit Covered California at www.coveredca.com
Secretary of State Online Voter Registration
Californians can register to vote online.
Click the button below to access the Secretary of State 'Elections and Voter Information' webpage.
Click the button below to access the California Online Voter Registration.
