Jail Information
If you have any inquiries, complaints, or require ADA accommodations for visitors or individuals in-custody, please contact the Custody Division ADA Coordinator.
Email: ADAHelp@countyofmonterey.gov
Phone: 831-755-3743
Incarcerated Person Commissary trust account
Money may be deposited into the Trust account using one of the following methods:
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Kiosk machine in the jail lobby
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Using the approved commissary provider website of web.connectnetwork.com
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By phone at 1-888-988-4768
Incarcerated Person Smart Communication phone/tablet features
Mail - deposit funds via money order or certified check. Include the phone number of the Prepaid Collect (PPC) or PIN Debit calling account in which funds are to be deposited. Also include the phone number of the party depositing funds. Make payable to “Smart Communications” and mail to:
Smart Communications Deposit Center
P.O. Box 1848
Pinellas Park, FL 33780
Online, Kiosk and automated operator deposits are subject to a $3.00 processing fee. Live operator deposits are subject to a $5.95 processing fee. Deposits sent through mail are not subject to a processing fee.
Note that an incarcerated person’s booking number can be found on the In Custody Log web page. Click here to view.
To request a property release, please call 831-755-3782 and leave a detailed property request message.
Your message will be responded to within 48-hours.
You will receive a pick-up date and time confirmation.
Property pickups are completed at the jail lobby Monday through Friday between 8:00 a.m. and 5:00 p.m. (property must be picked up on the day of initiation by 10:00pm).
Note: that property release requests must be completed within 30-days of an incarcerated person’s intake date, unless the incarcerated person has been formally sentenced to the California Department of Corrections & Rehabilitation (CDCR).
More information about how you can send mail to an incarcerated person in our facility can be found on our Incarcerated Person Communication page. Click here to view.
All regular incarcerated person postal mail (postcards, letters, greeting cards, etc.) will be scanned into the system and available to the incarcerated persons to view their postal mail via the kiosks.
All incarcerated person postal mail must be sent to the following address:
Smart Communications - Monterey County Jail
Attention To:
Incarcerated Person Name #Booking Number
P.O. Box 9199
Seminole, FL 33775-9199
The incarcerated persons’ name and booking number must be clearly printed on the outside of the envelope or post card to ensure the mail is posted to the current account.
Note that an incarcerated persons booking number can be found on the In Custody Log web page.
- Click here to order an iCare package for a loved one in our facility.
- Click here to pay bail online. The Pay Location Code for our facility is #6519.
- Incarcerated person phone service: 866-516-0115
Public Visiting Rules
1116.06: Public Visiting Rules
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One child and one adult are allowed in the secured visiting rooms at one time. Time will not be divided among different visitors (no switching).
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Cameras, tape recorders, cell phones, and other electronic devices are prohibited and may be confiscated. A crime report and evidence receipt shall be completed if it is confiscated.
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Bringing firearms, explosives, alcoholic beverages, narcotics, or any controlled substances into the facility or on facility grounds is a crime and cause for arrest.
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Visitors shall be properly attired. Dress conservatively and modestly. Clothing that resembles law enforcement or military-type clothing including raingear, when not legitimately worn by an individual on active duty or in an official capacity are prohibited.
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Do not wear any item that cannot be taken off and will not clear a metal detector (Such as an underwire bra or clothing with metal buttons). There are specific clothing restrictions:
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No strapless, halter, bare midriff, sheer, or transparent clothing;
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No skirts, dresses, or shorts that expose more than two (2) inches above the knee;
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No clothing that exposes the breast, genitalia, or buttocks area;
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No very tight, form-fitting attire;
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No wigs, hairpieces, extensions, or other headpieces except for medical reasons and with prior approval;
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No hats or gloves, except with prior approval or in inclement weather; and
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No shower shoes.
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If your religion requires you to wear a certain type of clothing that would otherwise be unacceptable by operating procedures, such as Muslim headdress or Catholic habits, you will be allowed to wear the clothing; however, you may be required to remove it for inspection in a private location with an officer of the same gender present before you are allowed into the visiting room.
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Copies of religious books (Bible, Koran, and Torah) are available for visitors to check out and take to go over any religious scripture during your visit. Please speak with a visiting Deputy about checking out a book and return it at the end of your visit.
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Service animals (dogs only) specially trained to provide assistance to a disabled person are allowed to assist a disabled visitor. The visitor must have some form of documentation, harness, or markings identifying the animal as a service animal (although it need not be a license or certification from a government agency). The animal and the visitor will have to clear the metal detector, but disabled visitors will not be separated from the service animal at any time. It is the responsibility of the visitor to ensure that the service animal is properly controlled and behaved at all times.
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If you have a need to bring in items relating to a medical condition, you must have documentation from your doctor as to its need. The documentation must include the doctor’s name, address, telephone number, and medical license number and must be updated every two (2) years. With such verification as to its medical necessity, the following are allowed:
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Prescription medications that are life-sustaining or condition stabilizing, such as inhalers or nitroglycerine; medications must be in the original pharmacy container with the patient’s name, the pharmacy name, and the doctor’s name, as well as the medication’s name. Quantities of medication are limited to what may be needed during the visit.
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Hats with documentation that they are medically necessary.
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Seat cushions or backs with documentation that they are medically necessary.
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If you have an implant or prosthetic device that includes metal and will set off the metal detector, you must have documentation from a doctor specifying the nature and location of the implant or device. With such documentation, staff will use a wand to sweep your body instead of the metal detector to ensure security.
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Visitors under the influence of alcohol or drugs shall be denied visiting and are subject to arrest.
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Visitors who do not control their minor children shall be required to leave.
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Visitors causing a disturbance shall be required to leave.
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Visits of persons violating visiting rules shall be terminated. The Facility Captain shall be notified when severe violations occur. The Facility Captain may restrict visiting privileges for a specified period of time.
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Visitors who leave the visiting area shall not be allowed to return unless approved by the visiting Deputy.
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Smoking, vaping, chewing tobacco, and gum are prohibited in the visiting area.
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Diaper bags and purses are prohibited. Visitors may bring in one diaper and one bottle for infants.
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Parolees are prohibited from visiting unless they have written permission from their parole agent.
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Convicted felons shall be required to fill out the convicted felon form (4571 PC) prior to visiting. Convicted felons must have pre-approval from the Facility Commander to visit.
Family Visiting Times
Please review the jail visiting schedule and arrive at the jail 1-hour prior to your visiting start time to reserve your appointment.
A-Dorm Hours: 5:30 PM - 8:30 PM
A-Pod Hours: 9:00 PM - 10:00 PM
B-Pod Hours: 9:00 PM - 10:00 PM
B-Dorm Hours: 5:30 PM - 8:30 PM
G-Pod Hours: 7:00 PM - 8:00 PM
Infirmary Hours 9:00 PM - 10:00 PM
C-Pod Hours: 9:00 PM - 10:00 PM
Men's Holding (1, 2, 3) Hours: 5:30 PM - 6:30 PM
Q-Pod Hours: 5:30 PM - 7:30 PM
C-Dorm Hours: 7:00 PM - 10:00 PM
D-Dorm Hours: 5:30 PM - 8:30 PM
E-Dorm Hours: 5:30 PM - 7:30 PM
Women's Holding Hours: 5:30 PM - 7:30 PM
H-Pod Hours: 7:30 PM - 8:30 PM
Men's Holding (4, 5, 6) Hours: 9:00 PM - 10:00 PM
K-Block (Bottom Tier Cells 101-119) Hours: 5:30 PM - 7:30 PM
Hospital Hours: 6:00PM - 7:00 PM
K-Block (Top Tier Cells 201-219) Hours: 8:00 PM - 10:00 PM
L-Block (Bottom Tier Cells 101-119) Hours: 7:30 AM - 9:30 AM
T-Pod Hours: 8:00 AM - 11:00 AM
N-Block (Bottom Tier Cells 101-119) Hours: 10:00 AM - 12:00 PM
R-Pod Hours: 1:00 PM - 3:00 PM
N-Block (Top Tier Cells 201-219) Hours: 1:00 PM - 3:00 PM
X-Block Hours: 5:00 PM - 8:00 PM
M-Block (Bottom Tier cells 101-119) Hours: 8:30 PM - 10:30 PM
V-Block Hours: 7:30 AM - 10:30 AM
U-Pod Hours: 8:00 AM - 11:00 AM
L-Block (Top Tier Cells 201-219) 10:30 AM - 12:30 PM
S-Pod Hours: 1:30 PM - 3:30 PM
Y-Block Hours: 1:30 PM - 4:30 PM
Z-Block Hours: 5:00 PM - 8:00 PM
M-Block (Top Tier Cells 201-219) Hours: 8:30 PM - 10:30 PM
Forms & Documents
Contact Us
Office line:
831-755-3782
(This office line is a non-emergency line. If you're having an emergency, please stop and dial 9-1-1.)
Office Address:
Monterey County Jail
1410 Natividad Road
Salinas CA, 93906
Office Hours:
Open 24 hours everyday of the week, including holidays.
