Mission, Vision, & Guiding Principles

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Technology that serves. Service that leads.

Our Mission

The County of Monterey Information Technology Department innovates, transforms, and delivers world-class digital solutions that enable County departments to provide exceptional services to our community.

Our Vision

To create a modern, secure, and connected County where technology empovers employees, enhances public service, and improves the lives of our constituents.

Our Guiding Principles

Think Customer

Put people at the center of every technology decision by designing services with usability, accessibility, and measurable public value in mind.

Think Anywhere, Anytime, Any Device

Enable seamless and secure access to County systems, collaboration tools, and digital services from any location and on any device.

Think Mobile

Design and deliver digital services optimized for mobile experiences first - ensuring solutions are simple, accessible, fast, and focused on essential user needs.

Think Cloud

Prioritize secure cloud-based solutions (SaaS, PaaS, and IaaS) to improve agility, scalability, resiliency, and cost efficiency across County operations.

Think Al

Leverage artificial intelligence to automate routine work, enhance decision-making, improve service delivery, and create smarter government operations.