CONSUMER PERCEPTION SURVEY DATA COLLECTION

The Spring 2026 Mental Health consumer perception survey period will take place from coming soon

All patients receiving mental health out-patient services through Short Doyle / Medi-Cal providers during the five-day period should be surveyed.

Each clinic/provider has the option to administer and collect survey data via paper survey forms or via an online survey link. Six unique Online Survey links, QR codes and flyer templates will be disseminated prior to May 16, and links will only be active during the data collection period.

As we look toward Consumer Perception Survey week, we wanted to send along a few important reminders -  

• The UCLA online survey portal will collect data from coming soon
• Only data submitted during this date range will be accepted. 
• Survey data can be collected both via paper surveys and the online portal. 
• PDF’s Surveys can be found on our website.

The survey flyers are available in English and Spanish:

Thank you once again for your continued support and efforts to provide quality service to all the Monterey county residents.

Instructions for those administering the survey are below.  Please feel free to clarify any questions via email to 415-QA@countyofmonterey.gov

We appreciate the feedback of our consumers, and your help in ensuring data be collected. We appreciate your support in helping collect this feedback.

 The link to enter data for survey refusals with a Reason Code can be accessed by clicking here:  

Reasons Code

The webpage will ask for County Code:  Monterey's County Code is 27

CLICK ON THE LINKS BELOW TO VIEW/PRINT THE  2026 SPRING SURVEYS

If you have questions, contact Mary Alderete-Brown at brownmf@countyofmonterey.gov or 831-755-4305.

Mail the completed paper survey forms to the following address:

CPS-Frequently-Asked-Questions FAQ's