Provider Directory
Welcome to the Monterey County Behavioral Health provider directory site. This search tool will help you find a mental health or substance use provider within Monterey County who accepts Medi-Cal. Updates to our network provider database are generally added once a month. This information is also subject to change at any time. Please always contact the provider directly to check their status and availability.
Important: If you think you're having a medical or psychiatric emergency, call 911 or go to the nearest hospital.
Additional Crisis Intervention Supports Include:
- Community Crisis Line of Monterey County: 1-866-615-1060
- Seneca / Kinship Center Support Line Support Line: 831-687-4379 (for Children and Youth up to 21 years of age and their families)
- Suicide & Crisis Lifeline: 988
You may also call the ACCESS line at 1-888-258-6029 to speak to an ACCESS representative who can help you find the right service for you or someone you care about. Our lines are answered 24 hours a day, 7 days a week, and our services are available in both English and Spanish.
Download our searchable provider directory (PDF):
- Mental Health Plan Medi-Cal Provider Directory/ Proveedores de Medi-Cal del Plan de Salud Mental
- Medi-Cal Substance Use Treatment Provider Directory/ Proveedores de Medi-cal del Plan de Tratamiento de Sustancias
You can request a hard copy of the provider directory for free. You can ask for the provider directory for free in other formats, such as large print, braille, or audio by calling Quality Improvement at 831-755-4545.
To report inaccurate, incomplete or misleading information in our directory, please contact Quality Improvement at (831) 755-4545, Monday through Friday, 8:00 a.m. to 5:00 p.m. (excluding holidays).
**The locations listed are handicapped accessible (ADA compliant), have a telecommunication device for the deaf (TDD), and are less than 1 block from public transportation.
Services may be delivered by an individual provider, or a team of providers, who is working under the direction of a licensed practitioner operating within their scope of practice. Only licensed, waiver, or registered mental heath providers and licensed substance use disorder services providers are listed on the Plan's provider directory.
Notices and Disclaimers
A prior authorization or referral may be required to access some services. Even if a provider is listed here, it does not mean you are guaranteed services for benefits from that provider. Monterey County provider network is subject to ongoing changes.
To understand your benefits, please review the beneficiary manuals below. This handbook tells you how to get Medi-Cal specialty mental health services through your county mental health plan. This handbook explains your benefits, how to get care, the problem resolution process, and your rights and responsibilities. It will also answer many of your questions.
- Notice of Significant Changes to the Beneficiary Handbook
- Monterey County Mental Health Plan (MHP) Beneficiary Handbook Specialty Mental Health Services / DMC ODS Substance Use Disorder Services
- Manual del Beneficiario - Servicios Especializados de Salud Mental / Servicios para Trastornos de Consumo de Sustancias
California law requires health plans to provide timely access to care. This means that there are limits on how long you have to wait to get health care appointments and telephone advice.
Additionally, you are entitled to full and equal access to covered services under the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.